SHIPPING

We offer a flat rate of $15 Australia wide postage and a 30 day satisfaction guarantee.

We try our best to send out your packages on time Monday—Friday, excluding public holidays. If your order is placed on a weekend, public holiday or Monday, your order will be shipped the following business day due to high volumes of orders during these times. In peak sale times, we also ask that you please allow 2–3 business days for your order to be processed and dispatched. If you need your order urgently, please get in touch with us at manager@ghclothingco.com.au.

Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays.

For any questions about your order, please contact us on 0493 223 423 or manager@ghclothingco.com.au prior to purchase.

Orders within Australia are primarily shipped via Australia Post.

DELIVERY TIME
Once a package has left our warehouse we have very little control over it. Please note that the delivery times listed are only estimations. GH Clothing Co is not responsible for any delays caused by the couriers, especially during high-volume periods. GH Clothing Co can never guarantee a delivery date or time. 

If you have not received your package within 7 business days of placing the order, email manager@ghclothingco.com.au with your Full Name and Order Number and we'll look into the matter immediately.

If your package is marked as undeliverable or returned to sender, a re-shipping fee will be required.

UNDELIVERABLE PACKAGES

GH Clothing Co are not responsible for any lost packages if details are incorrect (e.g. address). This is the responsibility of the customer and we encourage you to check all details before submitting your order. If you have entered the incorrect shipping address, there are additional costs to re-send your parcel if the order has been shipped out to the incorrect address and returned back to us. GH Clothing Co will not reimburse additional charges.

INCORRECT ADDRESS

Please get in touch with us at manager@ghclothingco.com.au ASAP if you have entered the incorrect shipping address. Please note that our office hours are Monday – Friday, 8.30am – 5.00pm and Saturday 9am - 12pm. We are closed on public holidays.